Order Processing:
Orders are processed within 1–3 business days after payment confirmation, excluding holidays and weekends. During sales or promotions, processing times may extend up to 7 business days due to higher order volumes.
Shipping Options:
For shipping within Canada, Standard Shipping takes 5–7 business days ($10 CAD or free on orders over $99 CAD), and Express Shipping takes 1–5 business days ($20 CAD).
For international orders, Standard Shipping takes 7–15 business days, and rates are as follows for reference only: 0–1kg ($35 CAD), 1–2kg ($55 CAD), 2–5kg ($80 CAD), and 5kg+ ($100 CAD).
Express Shipping (3–7 business days) is available upon request by contacting customercare@lamimiland.com.
All listed shipping rates are estimates for reference purposes only. Actual shipping fees will be determined based on the final package weight and destination.
Duties and Taxes:
Duties and taxes are not pre-paid, so customers outside of Canada may incur additional customs charges.
Address Accuracy:
Please ensure your shipping address is accurate during checkout, as we are not responsible for delays or non-delivery caused by incorrect or incomplete information.
Shipping Delays: While we strive to deliver orders promptly, unforeseen circumstances such as extreme weather, natural disasters, or carrier delays may occasionally affect shipping times.
Customer Support:
For any questions or assistance, please contact us at customercare@lamimiland.com. Your satisfaction is our priority!